We make learning and managing behaviour change and organisational life, simple and easy to understand.
The fastest emerging trend in organizational development in 2022 involves the use of mobile technology, social media, online learning and flexible or adaptive learning principles. It changes the way we measure results, what results we aim for and our organizational effectiveness. The global events of the last 2 years have demanded different needs and wants … Read more
Active Listening Active listening means making sense out of what we hear. To be able to do that, listening requires that you pay attention, observe and interpret with care. It means understanding what is being communicated, both verbal and non-verbal. When we practice effective listening we function with greater assertiveness and congruency. Too many people … Read more
What Does It Mean To Live A Congruent Life? To live a congruent life means that your thoughts and feelings are aligned with your behaviour. In other words, what you think, say and do send the same message and do not leave people wondering or second-guessing. For many of us, this may not be the … Read more
How Can Assertiveness Be Easily Explained? Let’s explore how can assertiveness be easily explained. It may often be confused with aggressiveness and it is important to understand that they are not the same. When you function assertively, you are better positioned to achieve a win-win position in communication. That should be your ultimate goal. Of … Read more
As a professional working with behaviour and change, I am frequently asked: “What is human resource about?” The question is posed by persons who are either curious about the discipline and its role or those who are questioning their experience of the function. Wherever you are on the continuum, this article will help you to understand … Read more
I am regularly asked, what is career coaching for? It seems to be the new buzz and everyone wants to get on board. Before doing that, you should take the time to understand what it is, what it should be used for and how you may be able to benefit from it. The first point … Read more
In 1982, Peters and Waterman wrote their classic bestseller, ‘In Search of Excellence‘. Their book was a call to America (and the world) to get on board with the Japanese approach to change and quality. If you have ever asked yourself, what is change management about, this would be an excellent starting point. Almost 40 … Read more
I approach behaviour in the same way that I approach taking my body to the gym and doing strength training. To strengthen my capacity to perform effectively, I develop my role analysis and assertiveness skills and abilities. As a Behaviour Strategist, I have first-hand experience of how behaviour, inappropriately used, can have a constructive or … Read more
Learning To Manage Performance Does Not Come Easily I was barely twenty-one (21) years of age when I first became a Supervisor in the Computer Department. My responsibility was Computer Operations and every one of my staff members was a lot older and more experienced than I was in the world of work. Being … Read more
This Is Not About Learning Management Systems Before you dive into this article having an expectation that it would lead you to a discovery about all the formalities surrounding Learning Management Systems, (LMS), let me be up front with you and tell you that it is not. This post is simply about learning and management … Read more