Learning and Management Partners provides practical insights and solutions for behaviour, management and leadership issues.
To many of you, perhaps most, 2020 continues to be the most challenging year in your memory, defined predominantly by the global COVID-19 pandemic. As a result, you may be searching for an emotional resilience definition so, here it is together with 5 ways to build it and rebound confidently. Resilience is not well understood, … Read more
Buzz words are all the rage and when it comes to managing your emotions, the cliches flow like water from a waterfall. It can be confusing to really grasp how to strengthen your emotional intelligence and position yourself in a place of confidence and power. Wikipedia gives you all the theories and definitions that you … Read more
Communication does not come easily to most of us. Learning how to have the difficult conversation will give you an admired and respected edge within your work environments. This is just one of the many ways to become a good leader. I was not always good at this communication art form. Truth be told, in … Read more
Wouldn’t it be great to have all your employees on a positive and congruent path as your organisation moves along its journey? A healthy Employee Experience (EX) helps to build a strong company culture. It is a new business function that is gaining a lot of attention and investment. Not to be confused with employee … Read more
You have spent your whole career investing time, energy and money into your growth and development. If you did not invest in you, the organisation did and, as a result, you have been fortunate enough to climb the corporate ladder of success and lengthen your employee shelf life. Maybe you have achieved this by staying … Read more
Learning To Manage Performance Does Not Come Easily I was barely twenty-one (21) years of age when I first became a Supervisor in the Computer Department. My responsibility was Computer Operations and every one of my staff members was a lot older and more experienced than I was in the world of work. Being … Read more
In my professional development as a Behavioural Consultant, I have worked with many models to increase my understanding and effectiveness. I recall hearing one of my Partners speaking about congruency to a Client and immediately started to question what IS congruent behaviour. I had no clue how this term applied to my behaviour but, from … Read more
How do you listen? There is a false belief that we listen to everything we hear but, active listening in communication can be a leader’s diamond if appropriately used. We are not born good listeners. This is one of those natural abilities that we lost in our quest to be less animal-like. It is a … Read more
Assertive behaviour occupies the attention of many performance, management and leadership discussions. It falls into the misunderstood, misused and mistaken buckets and I would therefore like to offer a definition that is simple. More often than not assertive behaviour is placed into the grouping of passive, aggressive and assertive and applied randomly. The pendulum swings … Read more
Moving Past Understanding Change There is so much material (clichés, thoughts and views) available about change that I wondered if I could contribute anything that would have an impact, or be worth mentioning. Along the way however, I have realised that by making small, incremental personal changes, you can make the world a better place … Read more