Role Analysis and Assertiveness – Strengthen Your Capacity

I approach behaviour in the same way that I approach taking my body to the gym and doing strength training. To strengthen my capacity to perform effectively, I develop my role analysis and assertiveness skills and abilities. As a Behaviour Strategist, I have first-hand experience of how behaviour, inappropriately used, can have a constructive or … Read more

What Is Congruent Behaviour? | How To Live Authentically

In my professional development as a Behavioural Consultant, I have worked with many models to increase my understanding and effectiveness. I recall hearing one of my Partners speaking about congruency to a Client and immediately started to question what IS congruent behaviour. I had no clue how this term applied to my behaviour but, from … Read more

Active Listening In Communication – A Leader’s Diamond

How do you listen? There is a false belief that we listen to everything we hear but, active listening in communication can be a leader’s diamond if appropriately used. We are not born good listeners. This is one of those natural abilities that we lost in our quest to be less animal-like. It is a … Read more

Assertive Behaviour | A Definition That Is Simple

Assertive behaviour occupies the attention of many performance, management and leadership discussions. It falls into the misunderstood, misused and mistaken buckets and I would therefore like to offer a definition that is simple. More often than not assertive behaviour is placed into the grouping of passive, aggressive and assertive and applied randomly. The pendulum swings … Read more

Understanding The Role Of Employee Behaviour In An Enterprise Risk Management Definition

Can You Manage Risk Without Managing Behaviour? This is a question I am often asked when working with Managers. To better explain it, you must begin by understanding the Role of employee behaviour in an Enterprise Risk Management definition. When I say “employee behaviour“, do note that I am referring to all employees in your … Read more

Role Analysis and Assertiveness – Sharpen your Effectiveness

Assessment of roles and role relations has an important place in effective work. This may take the form of tentative role assessments made very quickly on the basis of intuitive observation or of well thought through role assessment based on lengthy and repeated observations of a person in different situations. A basic requirement for role … Read more