Active Listening – 8 Easy Ways To Improve Your Listening Skills

Active Listening Active listening means making sense out of what we hear. To be able to do that, listening requires that you pay attention, observe and interpret with care. It means understanding what is being communicated, both verbal and non-verbal. When we practice effective listening we function with greater assertiveness and congruency. Too many people … Read more

What Does It Mean To Live A Congruent Life? 5 Ways To Know

What Does It Mean To Live A Congruent Life? To live a congruent life means that your thoughts and feelings are aligned with your behaviour. In other words, what you think, say and do send the same message and do not leave people wondering or second-guessing. For many of us, this may not be the … Read more

How Can Assertiveness Be Easily Explained? (6 Major Points To Consider)

How Can Assertiveness Be Easily Explained? Let’s explore how can assertiveness be easily explained. It may often be confused with aggressiveness and it is important to understand that they are not the same. When you function assertively, you are better positioned to achieve a win-win position in communication. That should be your ultimate goal. Of … Read more

What Is Human Resource About?

As a professional working with behaviour and change, I am frequently asked: “What is human resource about?” The question is posed by persons who are either curious about the discipline and its role or those who are questioning their experience of the function. Wherever you are on the continuum, this article will help you to understand … Read more

Role Analysis and Assertiveness – Strengthen Your Capacity

I approach behaviour in the same way that I approach taking my body to the gym and doing strength training. To strengthen my capacity to perform effectively, I develop my role analysis and assertiveness skills and abilities. As a Behaviour Strategist, I have first-hand experience of how behaviour, inappropriately used, can have a constructive or … Read more

Employee Performance Feedback – Benefits Of Being Consistent

  Learning To Manage Performance Does Not Come Easily I was barely twenty-one (21) years of age when I first became a Supervisor in the Computer Department. My responsibility was Computer Operations and every one of my staff members was a lot older and more experienced than I was in the world of work. Being … Read more

Learning And Management – Keep Sharpening Your Effectiveness

This Is Not About Learning Management Systems Before you dive into this article having an expectation that it would lead you to a discovery about all the formalities surrounding Learning Management Systems, (LMS), let me be up front with you and tell you that it is not. This post is simply about learning and management … Read more

Bungy Jumping Into Change Teaches You To Manage Risks And People Like A Pro

I lived in New Zealand for a few years, just before the turn of the 21st century. It was not a place that I knew much about prior to going there to live and work. I had heard about the country as one of our West Indian cricket team’s major opponents, but it was bungy … Read more