How Can Congruent Communication Be Achieved? (Explained!)

When I am asked how can congruent communication be achieved, I always have to stop and gather my thoughts before I respond. It seems so second nature for me now that I think everyone should “get it“. In reality, It took me years to discover what it meant to be congruent. However, once I discovered it, … Read more

Is Congruence Important In Business? (How To Build A Legacy Of Authenticity)

Yesterday, a young professional, new to the function of Human Resources, asked: “is congruence important in business?“ At first, I was a bit taken aback. We were discussing leadership. In my humble opinion, there is no effective leadership without congruence. I assumed everyone would understand how important congruence was. I was wrong. A smile lit up … Read more

Does Leadership Determine Culture Or Does Culture Determine Leadership?

Have you ever pondered on if leadership determines culture or does culture determine leadership? It is a question that I have considered often in my Organisation Development interventions. It is a chicken and egg kind of question and I am concluding that there may be no “right” answer. Perhaps the answer is “both“. Finding answers to … Read more

Why Is The Human Resource The Most Important Of All Resources? (Must Read!)

Do you ever ask why is the human resource the most important of all resources? I am sure you read all those Vision and Mission Statements on the walls while sitting in lobbies. There is a statement that usually reads something like this: “Our Human Resources are our most important assets.” Yet, when you dive into … Read more

Why Do Companies Keep Toxic Employees? (Compelling!)

It is hard to accept and understand why companies keep toxic employees. During my corporate employment years, I struggled with this – a lot. Then, clarity set in when I started to study Organisational Behaviour and Organisation Development. Do you know the saying: “When the Student is ready, the Teacher appears“? That is what happened. … Read more

What Is The Single Most Meaningful Initiative To Improve Employee Engagement? (Solved!)

I find it hard to believe that it is still necessary to talk about the single most meaningful initiative to improve employee engagement. However, if you are reading this article it is because you are searching for an answer. Or, the answers that you have found still do not tell you what that single, most … Read more

Why Does Everyone Want To Become A Good Leader But No One Wants To Become A Good Person?

Have you ever wondered why everyone wants to become a good leader but no one wants to become a good person?! Without a doubt, you have seen one of the many articles, images and quotes about how to become a good leader. They are everywhere. All around us. Don’t get me wrong. There is a … Read more