We help you to understand and manage behaviour, change and organisational life in simple and easy to ways.
Cassandra Patrovani When I am asked how can congruent communication be achieved, I always have to stop and gather my thoughts before I respond. It seems so second nature for me now that I think everyone should “get it“. In reality, It took me years to discover what it meant to be congruent. However, once I discovered it, … Read more
Yesterday, a young professional, new to the function of Human Resources, asked: “is congruence important in business?“ At first, I was a bit taken aback. We were discussing leadership. In my humble opinion, there is no effective leadership without congruence. I assumed everyone would understand how important congruence was. I was wrong. A smile lit up … Read more
Have you ever pondered on if leadership determines culture or does culture determine leadership? It is a question that I have considered often in my Organisation Development interventions. It is a chicken and egg kind of question and I am concluding that there may be no “right” answer. Perhaps the answer is “both“. Finding answers to … Read more
Do you ever ask why is the human resource the most important of all resources? I am sure you read all those Vision and Mission Statements on the walls while sitting in lobbies. There is a statement that usually reads something like this: “Our Human Resources are our most important assets.” Yet, when you dive into … Read more
In my early working years, I often asked myself: “When does a job become a career?” We had “Career Counselling” in school but it focused on choosing universities based on your best subjects. Those best subjects were the ones that you got the highest grades in. For someone like me who got A’s across her … Read more
It is hard to accept and understand why companies keep toxic employees. During my corporate employment years, I struggled with this – a lot. Then, clarity set in when I started to study Organisational Behaviour and Organisation Development. Do you know the saying: “When the Student is ready, the Teacher appears“? That is what happened. … Read more
I find it hard to believe that it is still necessary to talk about the single most meaningful initiative to improve employee engagement. However, if you are reading this article it is because you are searching for an answer. Or, the answers that you have found still do not tell you what that single, most … Read more
Have you ever wondered why everyone wants to become a good leader but no one wants to become a good person?! Without a doubt, you have seen one of the many articles, images and quotes about how to become a good leader. They are everywhere. All around us. Don’t get me wrong. There is a … Read more
This week, (and it’s only Thursday afternoon), I was asked this question four (4) times: “Which is worse, toxic leadership or passive leadership?” These two styles seem to be popping up frequently these days. I am curious as to why and you must be also. That is why you are reading this article, right? Are … Read more
Have you been wondering how long does it take to recover from emotional burnout? If you have then you are not alone and you have come to the right source. I totally understand how you feel having been there myself. It is not an easy journey to travel alone. The good news is that having … Read more